Notes on installing Camtasia Relay Server

Camtasia Links

• Download URL: http://www.techsmith.com/camtasiarelay/try/download.asp

• Admin guide: http://download.techsmith.com/relay/docs/Camtasia_Relay_Admin_Guide.pdf

• Online support KB: http://techsmith.custhelp.com/cgi-bin/techsmith.cfg/php/enduser/std_alp.php

Host server info

• Installed on madison (129.130.11.20), as of 10/21/2009
• Windows 2003 R2 SP2, 64-bit

Prerequisites

• .NET Framework 3.5 SP1, installed by Relay setup if not already installed
• IIS
• SSL cert for default website
  1. Open Properties for Default Website in IIS Manager MMC snapin
  2. Click 'Server Certificate' button on 'Directory Security' tab, and follow wizard to create a cert req
  3. submit the request manually in a command prompt:

     • C:\> certreq -submit -attrib "CertificateTemplate: WebServer" certreq.txt

  4. use washington as CA when prompted and save cert as C:\madison.cer

  5. Click 'Server Certificate' button on 'Directory Security' tab again and process pending request, selecting C:\madison.cer when prompted for the cert file

• Quicktime >= 7.4.1 for Mac OSX Recorder clients

IIS Setup

• be sure to set Active Server Pages under Web Service Extensions to "Allow"

SQL Server 2005 SP3 Express setup

• installed if MSSQL server not already installed
• sa logon password same as domain admin

Relay Server setup

• admin account is RelayAdmin

• Media storage set to D:\Media

Relay configuration

• Activate by clicking on Trial Period Days link at the bottom, enter license key as provided by TechSmith

• LDAP Setup

  • Option	Value
    Server address	129.130.11.19
    Port	389
    SSL	Disabled
    Authentication method	Basic
    Username/distinguished name	cn=LDAPAuthenticate,cn=Users,dc=w2k,dc=cis,dc=ksu,dc=edu
    Base distinguished name	DC=w2k,DC=cis,DC=ksu,DC=edu
    Full name attribute	displayName
    Username attribute	sAMAccountName
    Email attribute	cisKsuPrivilegedEmail

• Email Server Configuration

  • Option	Value
    Enable email notifications	Checked
    SMTP email server address	smtp.cis.ksu.edu
    SMTP email server port
    ReplyTo email address	cis-manager@ksu.edu
    Relay Admin user email	cis-manager@ksu.edu